Description The primary purpose of this position is to process customer payments, keep daily balance of cash, currency and credit card receipts and schedule service appointments. Requirements Essential Functions: • Process customer payments • Balance cash drawer daily • Schedule Service appointments for Service Department • Answer the Service phone line in a professional manner, transfer calls to appropriate Service Advisor or take messages • Develop and exhibit accounting skills • Learn and understand DMS (computer system) • File Service Repair Orders Daily • Learn and understand all Ford programs and maintain a good relationship with Ford Motor Company • Complete Ford and other required training • Maintain good relationship with all departments, communicating with all coworkers in a professional and friendly manner Education Required: High School Diploma or equivalent Practical Experience: • 6 months practical experience • Valid driver's license is required