Process & Operations Management • Manage end-to-end US/UK P2P operations, including invoice receipt, coding, 2-way/3-way matching, approvals, payment processing, and vendor reconciliations. • Ensure invoice processing Turnaround Time (TAT) and SLAs are consistently met. • Monitor daily workflows, backlogs, and month-end closing activities for AP. • Ensure compliance with company policies, internal controls, and statutory requirements (US/UK). Team Leadership • Lead, mentor, and supervise a team of 5–6 AP resources; allocate work and manage workload. • Define, track, and review KPIs for AP staff (accuracy, productivity, TAT, error rates, etc.) and conduct regular performance reviews. • Plan and deliver training for existing and new team members, including onboarding. Process Excellence & Documentation • Develop, implement, and maintain SOPs and process documentation for all AP processes. • Identify process gaps and drive continuous improvement and automation opportunities. Stakeholder & Escalation Management • Interact with internal stakeholders (procurement, business teams, treasury, auditors) and external vendors. • Manage and resolve escalations related to invoices, payments, and vendor queries in a timely manner. • Provide regular MIS, dashboards, and status reports to management. Systems & Reporting • Work extensively on SAP for AP transactions, reporting, and reconciliations. • Support internal and external audits by providing documentation and explanations. Requirements Education: CA / M.Com / MBA (Finance) Experience: 8–10 years in Accounts Payable Must-Have Skills • Hands-on experience with SAP (mandatory) • Strong knowledge of US/UK P2P processes • Proven experience managing a team of 5–6 AP resources • Experience in drafting SOPs and defining KPIs • Track record of meeting invoice-processing TAT and SLAs