Description JOB SUMMARY A Medical Laboratory Technician is a professional, multi-skilled person trained to assist in molecular clinical and microbiology testing under the supervision and responsibility of the Lab Technical Supervisor and Lab Director. Competence in the field also requires a Medical Laboratory Technician to adhere to ethical and legal standards of professional practice, recognize and respond to emergencies, and demonstrate professional characteristics. ESSENTIAL DUTIES AND RESPONSIBILITIES • Identify self verbally and by wearing name badge at all times while on duty. • Under the supervision and responsibility of the Technical Supervisor and Lab Director, a Medical Laboratory Technician, may undertake the following clinical duties: • DNA/RNA sample extraction. • Independently perform PCR runs, analyze data, and prepare technical reports according to standard operating procedures. • Prepare samples, generate libraries, and operate next generation sequencing instruments. • Accurately and comprehensively document all experimental details. • Identify, report, and troubleshoot procedural deviations and out of specification results. • Organize samples/specimens, maintain inventory, and update specimen database. • Prepare buffers and reagents. • Maintain and calibrate instruments and/or equipment. • Follow the laboratory procedures for specimen handling and processing. • Adhere to the laboratory’s quality control policies and documents quality control activities, instrument and procedural calibrations, and maintenance performed. • Identify problems that may adversely affect test performance or reporting of test results and immediately notify a supervisor or physician*. • Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications. • Replenish supplies as appropriate, notifying supervisor of supplies that need to be ordered. • Dispose of biomedical waste in accordance with standards. • Obtain and record patient vital statistics or other health information. Ensure the identification of the patient. Verify name and MCC # with requisition or appointment schedule, ensure labels are printed for all tests ordered. • Organize work and handle workload efficiently; organize an effective and efficient response to optimize productivity. • Enter physician directed and documented diagnostic orders into the approved EMR Order Entry system. Complete fax orders as needed and document confirmation of sent and received diagnostic orders. • Maintain safety procedures. Suggest ways to solve safety/health problems. Uses appropriate safety equipment (i.e. safety needles, sharps containers, Personal Protective Equipment/PPE). Decontaminate/sterilizes work area at end of day as needed. • Be proficient with standard concepts, practices and procedures within the medical field. • Anticipate departmental needs and improve office efficiency by assisting other staff as necessary. • Answer patient questions in a friendly and professional manner; direct requests appropriately and efficiently. • Answer calls and respond to voice mail in a timely manner. • Perform other duties as assigned accurately and willingly. CORPORATE CULTURE RESPONSIBILITIES • Follow established corporate and department-specific policies and procedures. • Attend all corporate and department-specific required training. • Uphold MCC’s Purpose, Values, and Vision. • Abide by MCC’s Corporate Culture Responsibilities. • Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS • Bachelor’s degree in Chemistry, Biology, Biochemistry, Microbiology, or related field required. • Minimum 1 year experience in high complexity clinical laboratory testing required. KNOWLEDGE, SKILLS, AND ABILITIES • Familiar with the appropriate medical terminology used in a laboratory setting. • Familiar with equipment and instruments used in a high-complexity laboratory setting. • Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. • Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. • Proficient in use of English language both in written and verbal communication. • Must be able to communicate with individuals of varying socio-economic backgrounds. • Good visual acuity, including color discrimination, is required. • Ability to work in hazardous and biohazardous areas. • Ability to work in an area in close proximity to other employees. • Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Professional demeanor and recognition of privacy considerations for patients and families. • Must be able to accurately prioritize multiple tasks. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Strength (Lift/Carry/Push/Pull): Exerting up to 10 pounds of force routinely. • Standing/Walking: Frequently; activity exists up to 50% of the time. • Keyboarding/Dexterity: Frequently; activity exists up to 75% of the time. • Ability to look at a computer screen for extended periods. • Ability to perform constant repetitive hands and finger motions. • Ability to work in various positions (standing, sitting, bending, and walking) for extended/long periods of time. • Talking (Must be able to effectively communicate verbally): Yes • Seeing: Yes • Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Must exhibit stable work behaviors daily. • Must possess adequate individual coping skills. • Ability to remain calm and professional regardless of workload or time constraints. • Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT • Exposed to frequent and constant interruptions in daily functions/schedule. • Must be available to customers and staff throughout the day. • May be required to work extended hours to meet department needs. • Clinical/Medical practice office operations.