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Electronic Banking Representative I

First Citizens Community Bank · firstcitizenscommunitybank.com
MansfieldEntry level
Apply on First Citizens Community Bank’s site

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Retail Customer Service Associate
Mansfield · found 4 d ago

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The job in short

Electronic banking customer representative.

Customer supportBanking

Details

Found
29 d ago · posted 2026-09-15
Location as listed
Mansfield, PA, US
Role
Customer Service Representative
Source
The company’s own careers site

Full description

Description • Perform electronic banking functions, including setup, configuration, maintenance, and customer support of online banking products, i.e. NetTeller, Bill Pay, Cash Management, Mobile Deposit, etc. • Monitor and research fraud alerts. • Perform a variety of computer operation duties by conducting specific system checks, evaluating problems, and proposing and implementing solutions. • Process incoming and outgoing ACH files, and support Cash Management customers. • Assist in processing of third-party business payments. • Perform transaction proof duties to ensure the processing of items by the end of the day. • Perform a variety of bank statement and notice-related duties, as well as sorting and processing mail. • Constructively interact with co-workers. HOURS will average approximately 40 per week. This position is budgeted for 2,080 hours per year. Requirements • Proficient in Microsoft Office Suite and related program software. • Proficient with or the ability to quickly learn position-related software, including AS/400 system. • Ability to effectively use general office equipment. • Electronic banking and computer hardware experience. • Associate degree or equivalent educational experience. (preferred) • Familiarity with Online and Mobile Banking applications, a plus.

Customer Service Representative jobs in the United States · All First Citizens Community Bank jobs · Entry-level jobs in Mansfield, Pennsylvania

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