Description Imagine going to work knowing that what you do each day positively impacts the lives of people in your community. Imagine sharing your passions and unique talents to build a better future for yourself and others. This is what it means to work at the Y. The Y offers more than a job. We offer the chance to make a difference in a fun, flexible environment, where our mission and values drive every decision we make. POSITION DESCRIPTION: This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties. DUTIES AND RESPONSIBILITIES: • Must stay current in CPRPR/AED/O2 and First Aid, renewed annually. • Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels. • Serve as liaison between members and program supervisors. • Handle and solve member inquiries, concerns and complaints. • Monitor facility as required. • Carry out other duties as assigned. • Accept and demonstrate the positive character values of caring, honesty, respect and responsibility. • Attend Scheduled Staff Meeting. • Stay off all personal electronic items; cell phones, i pads, • Develop meaningful and sustainable relationships with members, donors and volunteers. Requirements EDUCATION AND EXPERIENCE: • Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed) • Must be 18 years of age or older. • Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy. • Must be able to lift 30 pounds.