Description Legacy Parking is a quickly growing parking management company that is looking to add a Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of our company, and we are looking to hire someone who has a positive attitude and give off a cheerful demeanor. It's crucial that the person in this position is customer service oriented and has the ability to communicate effectively in English (Spanish is a plus). Primary Responsibilities: • Answer a high volume of inbound calls • Resolve customer concerns while providing top of the line service • Navigate internal database and input customer information • Utilize customer service experience to assist coworkers and teammates with issues they are unable to resolve • Provide an excellent customer experience with every call Qualifications: • Technical Troubleshooting Experience and an understanding of Windows based PC hardware and Software. • Ability to work in fast paced environment • Ability to navigate multiple internet-based applications simultaneously • Excellent verbal and written communication skills Must have weekend and night availability - shift differential for weekend and/or overnight shifts. Part-time hours needed. This is not a remote position. It is required to be onsite.