Description “Second to None…Since 1901” At Wolfer’s, we’ve spent over 120 years building a company that treats people right—our customers and our employees. Now, we’re excited to welcome a new Dispatcher to our growing family in Plumbing, HVAC, and Electrical services. If you’re a high performer with an A-player mentality, thrive in a fast-paced environment, and can confidently manage multiple priorities at once, this is a role where you’ll shine. What's in it for you? • Competitive pay ($22–$27/hr.) plus bonuses • Full-time, steady hours — no surprises, no chaos in your schedule • Weekly paychecks every Friday • Paid time off that starts accruing from day one • Medical, dental, and vision coverage for you and your family • 401(k) with company match — let’s grow your future • 6 paid holidays to relax and recharge • Ongoing training from industry pros who want to see you succeed What you'll do: You’ll be the friendly, organized force that keeps our technicians on schedule and our customers taken care of in a fast-moving environment. • Manage the dispatch board to help technicians stay productive and on track. • Debrief technicians after their calls and help ensure smooth communication. • Call customers to confirm and schedule service or install appointments — with warmth and professionalism. • Build genuine rapport with customers and deliver top-quality support. • Review invoices created by each technician and make sure everything is accurate. • Support accounting tasks by organizing and grouping department invoices daily. • Pull permits and help schedule inspections after jobs are wrapped up. • Jump in to help other departments when needed — teamwork truly matters here. Requirements Who we are looking for: • You bring an A-player mentality — you take ownership, solve problems quickly, and look for ways to raise the standard every day. • You are a high performer who thrives in a fast-paced environment and knows how to stay productive without sacrificing accuracy. • You are a master multitasker who can juggle calls, scheduling, technician support, customer communication, and administrative tasks without losing focus. • You follow processes that help the team run efficiently and consistently. • You show up on time, ready to go, and dependable for your assigned schedule Tuesday through Saturday only. • You’re comfortable working independently and collaboratively. • You’re tech-friendly and comfortable with Excel, Word, and Outlook. • You communicate clearly — whether on the phone, in person, or over email. • You’re organized, detail-oriented, and able to prioritize competing tasks throughout the day. • You work well under pressure, adapt quickly, and stay focused when things get busy. • You’re reliable, hardworking, and committed to getting things done right the first time. • Dispatch experience (2+ years) is a strong plus, but not required. • Able to pass a background check.