Description The Lead Technician oversees a team of Field Service Technicians and ensures work is completed safely, accurately, and on time. This position combines hands-on technical work with leadership responsibilities, including assigning tasks, troubleshooting complex issues, training team members, and maintaining strong client relationships. Why Employees Choose AGRA • Starting pay: $30+/hour, based on experience • $50 Per Diem & company paid hotel stays • Health insurance with no deductible and simple copays • Free primary care through Anovia Health • Year-round work with no seasonal layoffs • 401(k) with company match and immediate vesting • Company-paid dental, vision, life insurance, long-term disability, and Employee Assistance Program • Paid time off available after 90 days • Paid holidays • Tuition reimbursement • Safety toe boot and prescription safety glasses reimbursement • Opportunities to advance Key Responsibilities • Lead and support Field Service Technicians during service, maintenance, and repair work. • Ensure all work is completed safely and follows company and customer requirements. • Assign daily tasks and help coordinate workloads for team members. • Provide technical guidance and assist with complex troubleshooting and repairs. • Complete and maintain accurate service reports, work orders, and maintenance records. • Communicate project updates, issues, and solutions with customers, supervisors, and plant personnel. • Promote a strong safety culture and commitment to quality workmanship. • Train, coach, and mentor technicians to support skill development and performance. • Travel to customer sites as needed. Supervisory Responsibilities • Supervise Technician I, II, and III team members. • Train employees and support their professional development. • Plan, assign, and direct work activities. • Evaluate performance and provide feedback. • Address employee concerns and help resolve workplace issues. Qualifications • Proven experience in troubleshooting and repairing complex technical systems. • Strong leadership, coaching, and mentoring skills. • Excellent problem-solving and communication abilities. • Strong attention to detail and commitment to quality work. • Ability to work independently and lead a team in the field. • Valid driver's license with an acceptable driving record. • Ability to travel to customer locations as required. AGRA is an Equal Opportunity Employer