Description Account Manager The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers while building and maintaining relationships with carriers. Requirements • Maintain customer profiles and enter shipments into McLeod software • Solicit freight quotations for Spot and Contract markets • Manage carrier data and negotiate freight contracts • Schedule and manage pickup and deliveries of shipments. • Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process • Schedule pickup and delivery and dispatch drivers in accordance with established procedures • Maintain and update accurate information in company’s operating systems, tracking shipments to completion • Coordinating daily carrier activities with customers and operations team • Adhere to established operating procedures while looking for opportunities to measure and improve Experience: • At least Two (2) years of Operations experience in managing logistics and freight • At least Two (2) years of experience preferred in McLeod software • Strong communication and organizational skills • Strong Microsoft Excel skill • Preferred knowledge of Port Operations and Drayage operations • Experience in grocery appointment scheduling • Detail Oriented • Communicative