Description At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day! Requirements The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F. Performs clerical and administrative roles as needed to support operations • Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day. • Confirms surgical patient appointments via phone call and written communication • Informs the clinical team of the daily surgery schedule • Takes pre-operative photos and processes electronic prescriptions for doctors • In charge of preliminary physical test such as vitals needed the day before all surgeries • Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date • Tracks inventory for surgical and clinical accessories/supplies for designated department • Performs other duties as assigned Education & Experience • GED or High School Diploma • Enjoys working with a high sense of urgency • Strong customer service skills • Strong verbal and written communication skills • Strong computer skills • Bilingual in English and Spanish