Description The Pedder Automotive Group was founded in 2008. The automotive group has 8 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The eight (8) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, Pedder CDR+J of Poway and Pedder Hyundai of Moreno Valley. Our Auto Group is proud to offer a comprehensive benefit package including: • Medical • Dental • Vision • Paid Time Off • Several Supplemental Offerings • Life Insurance • Local Discount Programs • Employee Assistance Program • 401(K) Position Summary The Communications Specialist is responsible for introducing our business to the public. We are looking for positive, magnetic team players with a drive to succeed. This position will work as a liaison between our customers and sales team to promote new sales opportunities. Requirements What you’ll need to be successful: • Ability to build a friendly relationship over phone, text, email or chat. • Write professional, custom emails, or text messages to potential customers. • Time management skills, ability to handle multiple communications at once. • Monitor personal daily, weekly and monthly sales and statistics. • Maintain and communicate exceptional product and inventory knowledge to our guests. • Work collaboratively with others in a team based environment. • Efficiently record all customer interaction activity. • Maintain and improve product and dealer knowledge through dealer provided learning. • Facilitate timely follow up on all internet leads. • Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation. What you bring: • Genuine interest in providing an exceptional customer experience. • Self-starter, professional and punctual. • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude, excellent communication skills, both written and verbal. • The ability to meet or exceed all department Key Performance Indicators that measure overall performance. • Strong work-ethic with the ability to work in a fast-paced, results-driven environment. • Prompt responses to internet inquiries with courtesy, accuracy and professionalism. • An occupational license may be required for this position.