Description Founded in 2008 by David Pedder, Pedder Automotive Group is a family-owned dealership network with 7 locations across Southern California, representing top brands including Nissan, Hyundai, Chrysler, Dodge, Jeep, and Ram. Our locations include: • Pedder Nissan • Raceway Nissan • Temecula Nissan • Hemet CDJR • Lake Elsinore CDJR • Pedder Hyundai of Poway • Pedder CDJR of Poway We are known for a high-performance culture, strong leadership, and a customer-first experience—creating an environment where both employees and customers thrive. The Express Service Advisor is a customer-facing, fast-paced role responsible for guiding customers through routine maintenance and light repair services. This is an excellent opportunity for someone looking to start or grow a career in automotive service, customer experience, or dealership operations. Requirements Key Responsibilities • Greet customers and provide a welcoming, high-energy service experience • Consult with customers on maintenance needs and recommended services • Write repair orders and build accurate service estimates • Clearly explain services, timelines, and costs • Recommend additional services when appropriate (upselling ethically and effectively) • Coordinate with technicians to ensure efficient workflow and turnaround times • Deliver on customer satisfaction (CSI) goals and shop productivity targets Qualifications • Customer service or sales experience preferred (automotive experience a plus, not required) • Strong communication skills with the ability to build trust quickly • Highly organized with the ability to multitask in a fast-paced environment • Self-motivated with a take-ownership mindset • Willingness to learn automotive systems, maintenance, and repair processes • Team-oriented while also able to work independently