Description POSITION SUMMARY: The host/hostess welcomes guests and seats them at tables. KEY RESPONSIBILITIES: • Provide guests with menus • Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings • Speak with guests to ensure satisfaction with food and service, or to respond to questions and complaints • Answer telephone calls and respond to inquiries or transfers calls • Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests’ concerns are addressed • Inspect dining and serving areas to ensure cleanliness and proper setup • Inform guests of establishment specialties and features • Receive and record guests' dining reservations • Inspect restrooms for cleanliness and availability of supplies and cleans restrooms when necessary QUALIFICATIONS/SKILLS: • Excellent communication skills to connect effectively with customers and co-workers • Possess the ethics and positive attitude that support our values and culture • Ability to multi-task, prioritize, and organize EDUCATION AND/OR EXPERIENCE: • Must be at least 21 years of age • Minimum of 1 years’ experience ESSENTIAL PHYSICAL FUNCTIONS: • Must have the ability/stamina to work a minimum of 20 hours a week. • Ability to stand/walk for 8-10 hours per day. • Must be able to lift and carry up to 50 lbs. • Will frequently reach, feel, bend, stoop and carry • Must be able to work in both warm and cool environments, indoors and outdoors. • Must be able to tolerate higher levels of noise from music and guest traffic. • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish