Description Summary: The Employee Relations Specialist will assist with human resources matters, gathering, collecting, and maintaining documents and records required for policy development and investigations. Essential Duties and Responsibilities: • Direct the company’s employee relations and communication strategies including progressive discipline, conflict resolution and employee satisfaction. • Handles routine human resource inquiries related to policies, procedures, and refers complex matters to appropriate management staff. • Serves as the initial contact and liaison for intake and assessment of employee complaints. • Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required. • Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), and diversity initiatives. • Conducts surveys, interviews, and other research related to human resource policies, and compensation; collects information and reports results to the Human Resources Director. • Maintains knowledge and understanding of laws and regulations related to EEO, and human resources. • Assists with preparation of plans, policies, documents, and reports including EEO-1,, organizational charts, and employee handbooks. • Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management. • Accept and adapt easily to change • Operate job-related equipment with or without an accommodation • Meet physical demands of job with or without an accommodation • Perform other duties as assigned Requirements Requirements: To perform this job successfully, an individual must be able to perform each essential function and assigned task satisfactorily. The requirements listed below are representative of the knowledge, skills, competency, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor's degree in Human Resources, Labor Relations, Business, Accounting, or related field required and/or a combination of education and experience equalling a minimum of 4 years. • At least three years of professional human resource administration required with experience in employee relations preferred. • SHRM-CP or SHRM-SCP preferred. • Outstanding communication skills for interviewing in person, phone and Skype • Computer knowledge with emphasis on Word and Excel and Google Suite • Exhibits dependability, including following instructions; responding to supervisor’s direction; and taking responsibility for own actions • Ability to take initiative, including asking for and offering help when needed, and perform work independently without being prompted • Ability to manage competing priorities, prioritize and plan work activities, use time efficiently, and work within deadlines • Acceptable attendance • Positive attitude • Team player • Sense of urgency • Ability to meet frequent short timeline goals and deadlines • Payroll experience is a plus