Description Quality Control (QC) Specialist – TRIO Heating, Air & Plumbing San Jose, CA Full-Time | Leadership Technical Role $70,000–$120,000 (Base + Performance Pay) Be the Standard. Drive the Quality. Own the Craft. Apply Online: TrioHeatingandAir.com/Careers Call Us: (408) 290-9549 About TRIO We’re not your average HVAC company. We’re breaking records, raising the bar, and building something special. • Recognized by Bryant with 4 national awards • Named Fastest-Growing HVAC Company in the Nation by ServiceTitan • Featured on the Inc. 5000 list for explosive growth • We plant one tree for every job we complete—10,000+ trees and counting At TRIO, we don’t just hire employees—we build legends. Now we’re looking for a Quality Control Specialist to join our elite team and protect the standards that have made us a national name. The Role As our QC Specialist, your mission is simple: make sure everything we install or repair reflects TRIO-level quality—no shortcuts, no excuses. You’ll lead inspections, reduce callbacks, coach the field team, and bring a new level of precision and pride to the craft. What You’ll Do Ensure Quality & Reduce Callbacks • Inspect residential HVAC installations and service jobs • Identify trends in callbacks and fix issues at the root • Coach techs and installers in real-time to elevate workmanship Ride-Alongs & Field Support • Mentor technicians during live jobs • Provide on-site troubleshooting, support, and technical validation • Step in to help complete jobs when needed Recall, Warranty & Inspection Oversight • Manage warranty and recall processes for install and service • Oversee final inspections and corrections with city requirements Train & Develop Technicians • Lead weekly QC sessions with department heads • Conduct in-field and in-office training sessions • Help create technical tests, training guides, and growth plans Document & Track Everything • Maintain accurate QC logs in ServiceTitan • Provide data and insights to improve team performance What We’re Looking For ? 5+ years of HVAC experience (Service + Install) ? Leadership/Training experience highly preferred ? Strong troubleshooting & system knowledge ? Detail-oriented, organized, and sharp communicator ? Proficient with ServiceTitan or similar software (preferred) ? EPA required | NATE preferred | Driver’s License required What We Offer $70,000–$120,000 (Base + Performance Pay) Company Vehicle (2023+ Model) + Gas Card Full Benefits – Medical, Dental, Vision, Life 401k Matching – 30% Paid Holidays & Vacation Time Ongoing Training + Career Growth NO ON-CALL Ready to Own the Standard? Apply now: TrioHeatingandAir.com/Careers Call us: (408) 290-9549 You’re not just inspecting jobs—you’re shaping the reputation of one of the fastest-growing HVAC companies in America. Be the expert. Be the leader. Be TRIO. Requirements Experience: Residential HVAC: 3 years (Required) License/Certification: EPA (Required), NATE (Preferred), Driver’s License (Required)