Description Groove Toyota is a well-established, customer-focused automotive dealership committed to providing a seamless and positive experience for every guest. We are currently seeking a reliable, organized, and customer-service driven Rental Car Assistant to support our busy service department. If you enjoy working with people, staying organized, and keeping a fast-paced environment running smoothly, we’d love to meet you! Position Overview: The Rental Car Assistant is responsible for assisting customers with rental vehicle pick-ups and returns, this role works closely with both the service and sales departments to deliver a smooth, professional, and efficient rental process for every customer. This position will also serve as a porter, service agent (vehicle cleaner), and Rental Agent trainee. Compensation: This is an hourly rate position - $20.00 Per Hour Key Responsibilities: • Greet customers in a friendly, professional manner and assist with rental car pick-ups and returns • Assist with rental agreements and ensure all required documentation is completed accurately • Inspect vehicles before and after rental for damage, cleanliness, and fuel levels • Coordinate rental vehicle availability and vehicle movements on the lot • Maintain accurate records of vehicle mileage, damage reports, and rental details • Work closely with the service department to manage rental car reservations and scheduling • Assist with vehicle cleaning and light detailing when needed • Follow all company policies, procedures, and safety standards Requirements • Previous customer service or automotive dealership experience preferred • Excellent communication and interpersonal skills • Strong organizational skills and attention to detail • Ability to multitask and work efficiently in a fast-paced environment • Basic computer skills and familiarity with rental management software is a plus • Valid driver’s license with a clean driving record • Ability to pass a pre-employment background check and drug screen for illegal substances • Authorized to work in the United States