Description SUMMARY The Golf Shop Attendant plays a key role in assisting in the daily golf operation including tee time management, staff performance, event promotion and management, merchandising operation and junior golf program. As a key member of the golf operation, the Golf Shop Attendant will assist in being responsible for results in the day to day golf club operations, member/guest and staff experience. STANDARD SPECIFICATIONS: PGA Member (preferred) with experience in all areas of private golf clubs of this caliber. WHAT YOU GET TO DO: • Promote the game of golf at the club and in the community. • Spread enthusiasm and good will among employees, members and guests. • Tactfully enforce club policies and maintain standard operating procedures. • Assist in training quality staff in the golf operation. • Promote the tournament and activities calendar including club, lodge and outside events which promote the game, the club and the resort. • Work closely with the Head and Assistant Professional to strive for excellence in the golf operation. • Assist in organizing, promoting and conducting golf clinics for all players. • Assist Head and Assistant Professional in the Junior Program. • Assist in supervising the golf staff including: • Players Services Personnel • Coordinates and arranges games for players. • Maintain an attractive golf shop and works to achieve merchandising profitability with superior service: • Ordering receiving, pricing, and displaying • Selling and inventory control • Merchandise returns • Follow daily procedures: • Opening, closing procedure • Reservations • Arranging games and starting players and controlling pace of play • Record keeping • Maintain golf shop supplies, (scorecards, tees, pencils, markers, etc.). • Maintain thorough understanding of overall club operations. • Dress appropriately and present a positive and professional image towards the membership and in the community. • Anticipate duties as they need to be done. • Make good use of idle time (projects, clean golf shop, tournament prep, etc.). • Work well with others and motivate staff. • Require minimal supervision from Head Golf Professional. • Willing to learn new skills and take on new challenges and propose innovative ideas to improve operations. • All other duties as assigned. Requirements WHAT YOU NEED TO BE SUCCESSFUL: • 2 years experience in private golf club operations. • Prior completion of all Level I PGA training. • Clear and concise communication skills coupled with the ability to follow through timely. • Event promotion and management skills coupled with demonstrated team building experience. • Excellent personnel and time management skills. • Teaching and club fitting knowledge. • Strong MSOffice software capability. • Experience using POS systems. • Experience using on-line reservations systems. • Bachelor’s Degree in Business Management or comparable is desirable.