Description BERT OGDEN MERCEDES BENZ SERVICE TECHNICIAN Address: 111 TX-499 Loop Harlingen, TX 78550 POSITION TITLE: Service Technician DEPARTMENT: Service REPORTS TO: Service Manager PURPOSE: The General Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her. ESSENTIAL DUTIES: -Receive repair orders from dispatcher and take to stall area. -Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. -Diagnose cause of any malfunction and perform repair. -Communicate with parts department to obtain needed parts. -Save and tag parts if the job is under warranty or if requested by the customer. -Examine the vehicle to determine if additional safety or service work is required. -Advice service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. -Document work performed. -Road-test vehicles when required or refer to the test technician, keeping in mind that customers’ vehicles should not be used for personal errands. -Supervise work of any apprentice technicians as assigned. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. -Ensure that customers’ cars are kept clean. Keep shop area neat and clean and be able to account for all dealership-owned tools at all times. -Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes. QUALIFICATIONS: *High school diploma or the equivalent. *Ability to read and comprehend instructions and information. *ASE certification preferred. *General mechanical skills. *Valid Texas driver’s license and good driving record. *Manual dexterity. *Good Judgment. Requirements JOB REQUIREMENTS: *Must be 21 years old or older *Must pass a drug test *Must pass a background screening