Description POSITION TITLE: Service Technician DEPARTMENT: Service REPORTS TO: Service Manager PURPOSE: The General Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her. ESSENTIAL DUTIES: • Receive repair orders from dispatcher and take to stall area. • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. • Diagnose cause of any malfunction and perform repair. • Communicate with parts department to obtain needed parts. • Save and tag parts if the job is under warranty or if requested by the customer. • Examine the vehicle to determine if additional safety or service work is required. • Advice service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. • Document work performed. • Road-test vehicles when required or refer to the test technician, keeping in mind that customers’ vehicles should not be used for personal errands. • Supervise work of any apprentice technicians as assigned. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. • Ensure that customers’ cars are kept clean. Keep shop area neat and clean and be able to account for all dealership-owned tools at all times. • Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous. wastes. Requirements QUALIFICATIONS: • Must be 21 years old or older • Must be able to pass a hair follicle drug test and a background screening. • Valid Texas driver’s license and a good driving record. • High school diploma or the equivalent. • Ability to read and comprehend instructions and information. • ASE certification preferred. • General mechanical skills. • Manual dexterity. • Good Judgment. EMPLOYMENT BENEFITS INCLUDE: • Paid Vacation and Holidays • 401(K) • Vision Insurance • Dental Insurance • Medical Insurance