Description · Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget. · Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships. · Assist with the development of banquet menus. · Participate in 30-60-90 day banquet forecasting. · Coordinate in-house sales promotions and associate functions. · Greet client upon arrival. · Facilitate and communicate details related to catering functions to management. · Maintain professionalism in problem situations. · Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc. · Upsell to improve revenue generation on property. · Be readily available during functions for consultation with client. · Flexible schedule required to accommodate client needs. · Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management. · Participate in site reviews. · Conduct exit interviews with clients to solidify repeat business and distribute results. · Participate in the preparation of the annual hotel budget. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Requirements · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations. · Must have exceptional mathematical and computer skills. · High school education and relevant training and experience required. Additional education preferred. · Ability to timely obtain any required licenses or certificates. · CPR training required; first aid training preferred. · Additional language ability preferred.