Description Salary - $55K - $66K - Depending on Experience NOTE: Must be in Brentwood, CA or Irvine office 3 days/ week **US Citizen or Green Card Holder mandatory.** ***NO RECRUITING AGENCIES*** ***NO C2C*** ***NO Sponsorship available*** About e360 e360 is a 30+ year privately-owned company with a focus on our people, our clients and leading technologies. Our team is comprised of leaders that focus on delivering innovative consulting solutions that leverage leading and emerging technologies. We are a dynamic and entrepreneurial consulting company that offers ample opportunities for professional development and growth suited to each individual’s personal and professional goals. We offer internal, and subsidize external, trainings, and reimburse the cost of technology certification exams and / or renewals. Our family-founded business sees work life fit as a core value that all of our practitioners practice – the value you add to your team is more important than the time that you ‘clock in and out.’ You will have numerous opportunities to interface with senior leadership, and benefit from mentorship internally or through introductions through external networks to support your growth. Position Summary The Cloud FinOps & Accounts Receivable Analyst is responsible for managing the end-to-end financial operations of a portion (Microsoft NCE) of our cloud services for a portfolio of customer accounts. This role sits at the intersection of technology and finance, handling day-to-day accounts receivable (AR), cash application, collections, NCE cloud billing optimization, cost auditing, and process development. The ideal candidate will serve as a key liaison between technical teams, vendors, customers, and internal Finance departments to ensure absolute billing accuracy, maximize cash flow, and maintain effective financial governance. Key Responsibilities Cloud Financial Operations & FinOps • Billing Management: Manage day-to-day cloud billing, invoicing operations, and consumption tracking across our NCE cloud platforms and services. • Month-End Support: Partner with internal Finance teams to support month-end close activities, accruals, forecasting, and financial reconciliation processes. • Process Development: Develop, document, and maintain standardized financial and operational workflows related to cloud consumption and reporting accuracy. Accounts Receivable, Cash Application & Collections • Portfolio Management: Oversee an assigned portfolio of customer accounts, tracking open balances, monitoring aging activity, and taking timely action to keep receivables current. • Collections Outreach: Drive timely payment collection of overdue invoices through effective, professional outreach via phone and email while reinforcing standard payment terms. • Cash Application: Apply incoming payments from multiple remittance channels (wire transfers, lockbox receipts, checks, credit cards) with a high level of accuracy and balance daily cash receipts against supporting reports. • Dispute Resolution: Reconcile customer accounts, investigate balance differences, and resolve billing issues, disputes, deductions, and short-paid items. • Portal Management: Submit cloud invoices and backup documentation through digital customer portals, monitor approval progress, and resolve rejected transactions. • Account Maintenance: Prepare authorized credit memos, research unapplied cash or payment variances, and thoroughly document all account and delinquency activities. Cross-Functional Collaboration & Support • Stakeholder Liaison: Partner with leadership, technical, procurement, and vendor management teams to resolve complex billing discrepancies and improve reporting transparency. • Team Cross-Coverage: Provide cross-coverage for other financial and AR team members, maintaining audit readiness and assisting with special accounting projects as business needs evolve. Requirements Experience & Education • Education: Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or a related field preferred. • Professional Experience: At least 3 years of experience in accounts receivable, commercial collections, cash application, cloud billing support, FinOps, or an integrated IT financial management function. • Operational Volume: Demonstrated ability to manage customer accounts, follow up on outstanding balances, and meet recurring month-end deadlines in a high-volume environment. Technical Skills • ERP & Systems: Proficiency with enterprise ERP or accounting platforms such as Sage (preferable), Microsoft Dynamics 365, Oracle, NetSuite, or similar invoice management systems. • Software: Strong Microsoft Office skills, with advanced proficiency in Microsoft Excel for sorting, filtering, and reviewing complex datasets. • Digital Tools: Experience working with electronic invoicing tools, digital payment platforms, and customer billing portals. Core Competencies & Soft Skills • Analytical Skills: Strong analytical problem-solving and organizational skills with high attention to detail. • Communication: Clear written and verbal communication skills with a detail-focused, service-oriented approach when partnering with customers and internal teams. • Governance: Commitment to financial accountability, operational excellence, and protecting confidential financial information. Preferred Qualifications • Hands-on experience with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). • Experience with all Billing and Collections processes and having a "customer friendly" approach while ensuring timely collections and problem resolution