Description IMPORTANT: We are now accepting applications; however, you will not hear back until hiring starts: Accepting Applications: Now Begin Hiring: October-December Winter Season: December-April SUMMARY/OBJECTIVE Working under supervision; this position requires excellent guest service, effective communication with guests & fellow employees and instrumental involvement within ticket sales, guest service, rental department, general housekeeping and an overall commitment to working as a team within our recreation facility. ESSENTIAL DUTIES and RESPONSIBILITIES • Serve as the first point of contact for guests, offering information and assistance. • Address questions, concerns, and manage lost and found items. • Create a welcoming and informative atmosphere for all visitors. • Collaborate with other team members to ensure a seamless guest experience. • Handle guest issues with empathy and efficiency. • Maintain a thorough understanding of resort facilities, services, and events. Requirements MINIMUM QUALIFICATIONS • Excellent communication and interpersonal skills. • Passion for customer service and hospitality. • Ability to handle multiple tasks in a fast-paced environment. • A friendly, outgoing personality, capable of making guests feel at ease. • Must be available to work during the specified hours, including weekends and holidays. PHYSICAL REQUIRMENTS • Must be able to be on your feet, lifting, bending and stooping for extended periods of time. • Must be able lift to 25 pounds