Description Job Description/Qualifications: Support technical needs with a primary focus on ensuring newly installed equipment is properly installed and commission to minimize warrant work Ensure a high degree of customer satisfaction Support refrigeration installations, including but not limited to troubleshooting complex equipment New and retrofit walk in installations, new box construction, refrigeration piping, ice machines and packaged RTU’s Installation of all DX air conditioning systems Ability to diagnose, troubleshoot and service equipment Perform start up and commissioning of new equipment Provide on-site oversight when factory commissioning is employed Provide technical support Support leadership and help mentor and grow upcoming apprentices’ Remain up to date on manufacturer certifications and service bulletins Installation, brazing and mechanical knowledge Perform warranty work on equipment installed by the company still covered under first year warranty Ability to figure out why something is not working properly to avoid in the future Requirements License Required: MA Refrigeration License EPA 608 Universal Certification Valid Drivers License Physical Requirements: Lifting (approx 50 lbs.), climbing ladders and stairs; bending or stooping; extended periods of walking; regular exposure to weather conditions; operate motor vehicles; and ability to operate power and/or hand tools