Description Providing Care Management in the Hudson Valley Region (Dutchess, Orange, Ulster and Sullivan)! Are you passionate about making a meaningful difference in the lives of children and families within your community? As a Care Manager, you will serve as a vital advocate, connector, and resource for children with complex needs and help families navigate healthcare, behavioral health, educational, and community support systems. Care Management is a collaborative, community-based service model that brings together healthcare providers, caregivers, schools, and community organizations to ensure children receive the comprehensive support they need to thrive. In this role, you will build strong relationships with families and community partners, helping children remain healthy, stable, and successful in their homes, schools, and communities. The Care Manager uses problem solving strategies to assist families in managing behavioral health crises with their children through care coordination and guides program enrollees and their caretakers through the health care system. Responsibilities: • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management. • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to: Coordinate the enrollee’s provision of services including as per their acuity level; Support adherence to treatment recommendations; Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate. • Meets client contact requirements (keeping in mind that caseloads may be “blended”) Care Managers serving children will be required to have some face-face visits on a consistent schedule as per the mandates of their acuity level (high, medium, or low). • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed. • Functions as an advocate for clients within the agency and external service providers. • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences. • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions. • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others. • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences. • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care. • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services. • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge. • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position. • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines. Job Benefits: • Benefits for Full Time employees • 4 weeks paid vacation annually • 13 paid holidays, 4 personal days • 1 sick day per month, accruable to 150 days • Fully paid individual LTD and life insurance • Eligible for participation in agency medical and dental plan both individual and family, with small employee contribution. Want to know why our team loves working at Astor? Check out our website for our employee testimonials and discover their stories! Requirements • Bachelor's Degree • Care Management Experience