Description JOB SUMMARY The Personal Trainer’s purpose is to build a client base that contributes to departmental revenues by maintaining an existing client base, marketing programs and services, and utilizing the highest quality of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES • Maintain a personal commitment to meeting the needs of members and guests • Demonstrate correct use of all weight and cardiovascular equipment • Conduct client interviews and Healthy Starts for new members on exercise recommendations based on the Pre Exercise Questionnaire as well as members’ needs and goals • Fill out your daily activity log by the end of every shift and submit it to the area designated by the Director • Perform the follow-up calls to members and clients as outlined in the clubs retention program • Assist in development and implementation of club programs and events • Participate in all staff related meetings and other required activities • Behave as a role model by leading and promoting a healthy lifestyle • Maintain a positive attitude at all times when working with members • Seek opportunities for personal and professional growth • Dress professionally, according to the current dress code standards • Perform a customer service role by assisting members in monitoring their exercise programs, encouraging members to reach their fitness and wellness goals, and handling member concerns and complaints quickly and effectively • Actively market and promote personal training to acquire new members and retain existing members • Encourage members to take advantage of other club services and programs • Clean and police the fitness floor at all times • Perform routine maintenance as outlined in a daily assigned duties by the Coordinator/Director • Obtain and maintain all professional certifications necessary for the department • Recommend changes for programming and services in line with current market trends • Other duties as assigned Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Must be able to manage time effectively • Must be able to market personal training and obtain clients • Knowledge of the fitness industry and good leadership qualities REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE • Must have a minimum of two years of education in the field of exercise science or a related field and at least two years experience in a similar position; or a Bachelor’s degree in exercise science or a combination of education and experience • Nationally recognized personal training certification from NSCA or ACSM preferred. Other certifying bodies will be considered • Must have current CPR, First Aid, and AED certifications (must be obtained within 60 days of hire) PHYSICAL DEMANDS • Must be able to physically or verbally demonstrate proper usage of equipment. While performing duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with arms and hands; and hear or talk. The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl.