Description Description: To provide exceptional dining room service by coordinating the guests’ experience in order to ensure the accurate and timely delivery of orders in a comfortable atmosphere. The server works under the Front of the House Manager’s general direction. The server is responsible for accurately taking, processing, and serving dining room guests’ orders. Essential Duties: • Greet and assist guests in a prompt, friendly, and professional manner. • Clearly write down all guest orders using proper notation and requesting all pertinent information. • Efficiently and effectively coordinate dining guests’ meals through all aspects including initial greeting, food timing and receiving, and table completion. • Accurately enter all guest orders into the POS system. • Consistently and thoroughly complete the Nine Steps of Service. • Assist in the preparation of specific menu items. • Know and uphold proper safe food handling, safety, and sanitation standards while preparing and serving food. • Clean, stock, and sanitize the serving areas, any assigned sections, and all related equipment. • Assist in the training of new servers and/or bartenders. • Perform other duties as assigned by the supervisor or manager including store specific opening, closing, and side work procedures. Requirements Requirements: Education: Some secondary education. ABCC certification. Age: Must be 18 years old. Knowledge, Skills, and Ability: • Excellent verbal communication and interpersonal skills. • Must be able to speak English fluently. • Ability to maintain calm under pressure and to perform in a stressful environment. • Excellent organizational and time-management skills. • Ability to accurately, quickly, and simultaneously perform multiple tasks • Basic computer operating skills • Ability to read. • Ability to write. • Ability to understand and implement written and verbal instructions. • Basic math and money handling skills. • Stamina to stand up to 5 hours at a time. • Ability to lift, bend, stoop, and walk at a moderate pace. • Strength to frequently lift and carry up to 20lbs. • Ability to work in a fast-paced environment. • ABCC certification within 30 days of employment where applicable. • Extensive knowledge of Grotto Pizza menu, recipes, policies, preparation and presentation standards, and guest service procedures.