Description Bilingual (English/Spanish) Front Desk Medical Receptionist Gainesville, GA | AICA Orthopedics | Full-Time Cross-Training to Therapy Tech Join Georgia's Leading Orthopedic Practice! This is a bilingual Medical Receptionist role with cross-training as a Therapy Technician. Fluency in English and Spanish is required, because you'll be the first point of contact for many Spanish-speaking patients and families. It's a strong fit for bilingual professionals looking to grow a healthcare career. About AICA: 25+ years serving Georgia with 21 locations. A growing team of 400+ professionals specializing in injury recovery and orthopedic care. What You'll Do Medical Receptionist Duties: • Greet patients in English and Spanish, and schedule appointments • Verify insurance and process payments, explaining coverage and balances in either language • Manage patient records in EMR systems • Answer phones and coordinate with the medical team, interpreting for Spanish-speaking patients as needed • Help Spanish-speaking patients complete intake forms and paperwork Therapy Tech Training (Cross-Training): • Assist chiropractors with patient treatments • Guide patients through therapeutic exercises in English or Spanish • Document patient progress and responses • Maintain clean treatment areas Requirements Must Have: • Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process. • 2+ years of medical front desk experience • EMR systems proficiency • High school diploma • Strong multitasking and problem-solving skills • Reliable transportation Preferred: • Orthopedic or personal injury experience • Healthcare clinical support experience • Medical terminology knowledge in Spanish What We Offer • Competitive salary based on experience • Full benefits: medical, dental, vision, 401k • Career growth through structured advancement opportunities • Stable schedule • Comprehensive training in both roles • Performance bonuses Why Choose AICA? • Dual-role expertise: gain both administrative and clinical skills. • Career advancement: many leaders started at the front desk. • Stable employment: an established practice with consistent growth. • Patient impact: help people recover from injuries, in their own language. Ready to Start Your Healthcare Career? Apply today! We're interviewing immediately for this full-time position. Equal opportunity employer. We value diversity in our organization. Requirements Must Have: • Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process. • 2+ years of medical front desk experience • EMR systems proficiency • High school diploma • Strong multitasking and problem-solving skills • Reliable transportation Preferred: • Orthopedic or personal injury experience • Healthcare clinical support experience • Medical terminology knowledge in Spanish