Medication Support Specialist
ProCo LLC (AICA Orthopedics) · aica.com
AtlantaOn-siteEntry level
The job in short
Pharmacy support for patients: answering prescription questions, refill requests, records and phones under supervision.
AuditPharmacyClinical
Details
- Found
- 23 d ago · posted 2026-09-11
- Location as listed
- Atlanta, GA, US
- Role
- Pharmacy Technician
- Source
- The company’s own careers site
Full description
Description
Medication Support Specialist I — Entry-Level Pharmacy Support
Start your healthcare career in a role built for growth. No pharmacy experience required — we train you.
Why this role
This is a real first step into healthcare, not a dead-end desk job. You'll support patients, providers, and pharmacy staff while learning how medication workflows actually work. Do it well, and there's a clear path up to Medication Support Specialist II.
We're looking for dependable, detail-oriented people who want to grow — not just clock in.
What you'll do
• Greet and help patients in person and by phone
• Answer routine prescription and process questions (and route clinical ones to licensed staff)
• Prepare refill requests and keep patient records accurate
• Manage calls, messages, and follow-ups so nothing falls through
• Keep documentation organized and audit-ready
• Help stock supplies and flag low inventory early
This role works under supervision and does not perform licensed pharmacy technician or pharmacist duties.
Requirements
• High school diploma or equivalent
• Strong communication and people skills
• Attention to detail and basic computer skills
• Ability to keep information confidential (HIPAA)
• A genuine interest in building a healthcare career
Preferred:
• Enrolled in or completed a Medical Assistant or healthcare program
• Customer service or healthcare experience
• Familiarity with medical terminology or EHR systems
Where this leads
Strong performers move up to Medication Support Specialist II — taking on e-prescribing support, prior authorizations, and inventory management with more independence. We support your growth with on-the-job training, mentorship, and regular feedback.
What we offer
• Competitive pay based on experience
• Clear promotion path
• Paid training and mentorship
• Full benefits package
Ready to start? Apply now — we review applications daily.
Equal opportunity employer.
Requirements
Requirements
• High school diploma or equivalent
• Strong communication and people skills
• Attention to detail and basic computer skills
• Ability to keep information confidential (HIPAA)
• A genuine interest in building a healthcare career
Preferred:
• Enrolled in or completed a Medical Assistant or healthcare program
• Customer service or healthcare experience
• Familiarity with medical terminology or EHR systems
Pharmacy Technician jobs in Atlanta, Georgia · Pharmacy Technician jobs in the United States · All ProCo LLC (AICA Orthopedics) jobs · Entry-level jobs in Atlanta, Georgia