Front Desk Administrator - Mountlake Terrace, WA
Mindful Support Services · mindfulsupportservices.com
Mountlake Terrace
The job in short
Front desk administration.
ClinicalInsurance
Details
- Found
- 23 d ago · posted 2026-09-23
- Location as listed
- Mountlake Terrace, Washington, United States
- Role
- Receptionist / Front Desk
- Source
- The company’s own careers site
Full description
Job Type: Full-time, Tuesday-Saturday. Tuesday - Friday are rotated shifts between 7am-8pm. Saturdays are 8-4pm
Salary: $22/hr
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,300 providers throughout our 25+ locations, and we are continuing to grow!
About the role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Primary responsibilities
• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification
Requirements
What you’ll need to be successful
• Strong work ethic and ownership of your role
• Ability to multi-task and prioritize
• Willingness to step into uncomfortable situations with clients, providers and coworkers
• Motivation to receive feedback and continually grow
• Schedule flexibility: Hours of operations are Monday-Friday 7:00am-8:00pm and Saturdays 8:00am-4:00pm
• Shifts offered is Tuesday-Saturday. Tuesday - Friday are rotated shifts between 7am-8pm. Saturdays are 8-4pm
Benefits
We provide our full-time employees with:
• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually
• 6 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full time, Tuesday-Saturday. Tuesday - Friday are rotated shifts between 7am-8pm. Saturdays are 8-4pm
Salary: $22/hr
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