The job in short
Production support for Murex trading software.
Details
- Found
- 22 d ago · posted 2026-04-30
- Location as listed
- Hyderabad, Telangana, India
- Role
- IT Support / Helpdesk
- Source
- The company’s own careers site
Full description
• Monitor daily production activities and ensure system stability
• Handle incident management, root cause analysis, and issue resolution
• Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles
• Coordinate with business and technical teams for critical issue handling
• Maintain SLAs by prioritizing and resolving tickets efficiently
• Implement preventive measures to reduce recurring production issues
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