Job Description Summary: The Manager, Shipping & Packing is responsible for overseeing all shipping and packing operations to ensure accurate, timely, safe, and cost-effective outbound distribution. This role leads supervisors and teams, ensures compliance with transportation and safety regulations, manages documentation and freight costs, and drives continuous improvement to support operational and customer requirements. Job Description: Key Responsibilities Shipping & Packing Operations • Manage daily shipping and packing activities to meet production schedules, customer commitments, and service level expectations • Ensure all products are packed, labeled, and shipped accurately in accordance with company standards and carrier requirements • Coordinate outbound shipments with carriers, freight forwarders, and internal stakeholders • Monitor labor, equipment, and dock utilization to maximize efficiency Compliance & Documentation • Ensure Bills of Lading (BOLs), packing lists, shipping labels, and related documents are accurate, complete, and timely • Ensure compliance with DOT, OSHA, FMCSA, and company safety and shipping policies, including hazardous materials when applicable • Maintain shipping records for audits, claims, and record retention requirements • Investigate and resolve shipment discrepancies, damages, shortages, and carrier issues Financial & Cost Management • Manage shipping and packing budgets, including labor, freight, and supplies • Analyze freight spend, carrier performance, and damage claims to identify cost reduction opportunities • Support carrier negotiations and contract compliance in coordination with Procurement and Finance • Ensure accurate freight billing, accruals, and cost allocation People Leadership & Development • Lead, coach, and develop supervisors and shipping/packing staff • Support hiring, onboarding, training, performance management, and corrective actions in partnership with HR • Promote a culture of safety, accountability, and continuous improvement • Develop staffing plans and succession coverage Safety & Continuous Improvement • Enforce safe work practices, proper use of PPE, and adherence to safety procedures • Track and report KPIs such as on time delivery, error rates, damages, and productivity • Lead or support continuous improvement initiatives to improve efficiency, accuracy, and safety • Support implementation and optimization of WMS, TMS, ERP, and eBOL systems Cross Functional Collaboration • Partner with Manufacturing, Warehouse, Inventory Control, Quality, Customer Service, and Finance teams • Act as escalation point for critical shipping issues and customer service interruptions • Provide regular reporting and operational insights to leadership Required Qualifications • Bachelor’s degree in Logistics, Supply Chain, Business, Operations, or related field (or equivalent experience) • 5–8 years of experience in shipping, packing, or logistics operations • 3+ years of people management experience • Strong knowledge of shipping documentation, including Bills of Lading • Experience with freight carriers, dock operations, and warehouse/shipping systems Skills & Competencies • Strong leadership and team development skills • High attention to detail and documentation accuracy • Financial and analytical acumen • Effective communication and problem-solving skills • Proficiency with ERP, WMS/TMS, and reporting tools • Ability to manage competing priorities in a fast-paced environment Physical & Work Environment • Warehouse and shipping dock environment • Combination of office and floor presence • Extended hours, weekends, or holidays may be required during peak periods Qualification(s): Education(s): High School Work Experience: Experience Range III: 4 - 8 years of relevant experience or industry exposure in a related field Skill(s): Logistics, Shipping, Supply Chain Language(s): English Certification(s): Not Applicable The anticipated compensation range is 69,000.00 - 137,000.00 USD Annual Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.