Entity: Finance Job Family Group: Business Support Group Job Description: This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership. Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team? About the role: The Senior Team Leader role exists to manage and supervise the team responsible for the delivery of services related to Supply Chain. The Senior Team Leader will manage a team of Supply Chain leads / team members managing Demand Execution and Demand Control; DRP planning , managing the production planning processes for items manufactured by BP plants or Third parties and managing analytical support to supply chain ensuring we have the right products, at the right time and in the right place to meet customer demand and inventory targets across the performance unit. This person will be responsible for delivering key KPI’s like inventory , working capital and service. The Senior Chain Team Leader is also the focal/ critical issue point for our 4PL and 3PL logistics partners, production plants, Sales and Demand working together with them on improvements and holding them accountable for providing the most effective solutions. KEY ACCOUNTABILITIES Functional: Lead and review operational performance for the team regularly against the defined objectives (Service Level agreements, processes, policies) and plan corrective actions accordingly to ensure the organizations timely delivery of: • Demand Execution and Control • Production and 3rd Party Planning services • Planning Master data and NPI analytics processes • Import / Export activities, primary and secondary distribution Lead and/or support external/internal audits, identify and control risk and drive incident investigations. Ensure adherence and compliance with the Code of Conduct, BP Policies and ISO standards across the Demand Management organization. Provide relevant support and collaborate with internal and external partners (Third parties) and customers as the need arises to resolve issues and queries, manage the operational relationship with the Supply Chain function On addition to above technical requirements the person also needs to : Service Management & Continuous Improvement: • Run and analyse relevant reports, review the operational performance of the team on a regular basis to ensure performance as per agreed service levels, key management metrics and goals and plan corrective action accordingly. • Plan, develop and monitor implementation of quality and process improvement by employing technology, continuous improvement initiatives, best practices and data-driven management. Track progress and suggest recommendations for improvement as required • Develop and maintain strong working relationships with key internal partners and external stakeholders at relevant levels. • Drive cross functional collaboration and identify, resolve and develop solutions for complex, raised and systemic operational problems to always ensure consistent and high-quality Supply Chain Services. Leadership & Supervisory • Set goals and clarify expectations, provide regular feedback and conduct performance appraisals, reward and discipline employees. • Coach team members to address process gaps, identify inefficiencies and help to embed a continuous improvement culture in the organisation, support long term career development of key talents. • Provide opportunities for learning and self-development to build capability of the team and ensure competency in performing Tower activities • Identify training opportunities focused on building capability of the team. • Support Tower Leadership in developing a high-performance culture promoting continuous learning and focusing on meeting / exceeding customer needs / expectations. • Support Tower Leadership in driving the implementation and development of the GSC organization locally Resource Management Perform FTE sizing, plan and assign work to team members, monitor adherence to workforce schedules and highlight gaps. Education & experience • Educated to Degree level or equivalent. With 10-15 years operational experience in supply Planning / supply chain is required, Needs to have excellent understanding of planning process and deliverables and good understanding of End to end understanding of supply chain process. • Experience in supply chain planning and extensive knowledge of S&OP/ SO&E • Deep functional knowledge, expertise and experience in detailed supply chain processes & policies • Highly analytical, numerate with a strong attention to detail • Able to work well under sustained pressure with conflicting demands, optimizing resources and responding to fast changing circumstances. • Minimum 3-5 years’ experience in a people leadership role • Experience of working with a diverse team across different geographies • Knowledge and use of SAP and Kinaxis Rapid Response REQUIRED SKILLS/EXPERTISE • Excellent written/oral communication skills and ability to build effective working relationships on multiple levels of the organisation. • Strong people management skills that facilitate others to play to their strengths. • Strong performance management skills with experience of managing both quantitative and qualitative targets and a track record of achieving goals. • Strong time management and organisation skills, able to prioritise and handle urgent issues and customer concerns. • Highly motivated and ambitious to deliver value to end customers and business both operationally and financially • Strong commercial competence. • Strong impact, interpersonal, influence and communication skills with proven capability and potential to make a meaningful contribution to the business. Shift Timings • 3:30AM – 12:30PM IST (ANZ Shift) Why join our team? We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer Support, Customer Value Proposition, Demand Planning, Digital Fluency, ERP Management, Kinaxis, Resilience, Sales and Operations Execution (S&OE), Sales and Operations Planning (S&OP), Self-Awareness, Supply Chain, Supply Planning, Sustainability awareness and action {+ 1 more} . 
 Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.