THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization. WHAT YOU’LL BE DOING (and doing well!) • Ensure all associates embrace the safety culture and comply with all safety initiatives. • Manage the engineering and project management for the assigned Division. • Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff. • Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. • Develop a budget and meet revenue and gross margin targets. • Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. • Deliver projects within the original budgeted cost. • Execute monthly project cost and Work in Progress (WIP) analysis. • Report monthly financial performance in an effective manner to management and takes corrective action as needed. • Responsible for efficient asset management, such as inventory and company service vehicles. • Build a high-performance culture to include performance reviews and development initiatives. • Lead manpower planning and allocation. • Ensure customer satisfaction and cash collections. • Collaborate with the sales team to support the growth and profitability of the branch. WHAT WE LIKE ABOUT YOU • Two to five years’ experience in an operations manager role within the fire and life safety industry. • Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. • Strong, positive team builder with leadership ability. • Knowledge of current fire and life safety systems. • Strong understanding of Profit and Loss statements and key financial drivers. • Ability to attract, develop, grow, and retain a team. • Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. WHAT WE’RE BRINGING TO THE TABLE • Competitive salary based on qualifications. • Paid time off plan and holidays. • 401(k) matching. • Short term and long-term disability. • Medical, dental, and vision plans with options. • Life insurance. • Company cell phone, laptop, and vehicle. • Professional career development opportunities. • Tuition reimbursement.