Massanutten Resort Job Summary Timeshare Reservationist serve as customer service specialist to our Timeshare owners with regards to entitlements and confirming reservations. Reservationists also provide general information about accommodations to our 3 party guests. Required • Excellent verbal and written communication skills • Strong attention to detail, organizational skills • Prior customer service experience • Strong computer knowledge including Microsoft Office and general database applications Preferred • Resort/hotel reservations experience and or call center customer service experience • Bilingual in English and Spanish Job-Type: Full-Time Typical Schedule Days: Monday through Friday and rotating Saturday Hours: 9:00 AM-5:30 PM, Saturday: 9:00 AM–1:00 PM Compensation • Pay: $15.00/Hour Core Responsibilities • Assist owners over the phone in complete reservation requests • Assist owners and guests with general accommodation inquiries • Other duties as assigned by management Applications accepted until 2:00 PM on Friday, October 16. For more information, contact José Antonio Martínez at 540.289.3143.