Massanutten Resort Job Summary Responsible for general cashier duties and maintenance of retail area, as well as providing excellent customer service while taking orders and presenting food and beverages. Additionally, will answer guest questions and provide information about the resort and the surrounding area, as well as other duties assigned by management. Must uphold company safety and sanitation policies. Required Excellent customer service skills Excellent communication and organizational skills Ability to properly make change for cash transactions and process credit card payments Must be at least 16 Preferred Previous customer service experience Typical Schedule Days: Schedule varies including mornings, evenings, weekends, and holidays Hours: Varied hours depending on hours of operation and business demands Core Responsibilities • Greet customers and take orders in a pleasant and timely manner • Upsell products when possible • Complete accurate cash handling procedures • Demonstrate customer service during guest interactions • Complete cleaning tasks including cleaning windows, display cases, floors and carpets • Fill and stock condiments • Maintain a neat, clean, and sanitary environment • Maintain basic ABC knowledge for sale and inventory of alcohol • Other duties as assigned by management For more information, contact us at 540-437-3372 or [email protected].