Essential Job Functions: • Originate self-sourced reverse mortgages and other mortgages as a Loan Officer and close at least two (2) loans a quarter. • Obtain accurate and thorough 1009 and other application documents. • Collect supporting documentation from borrower • Obtain executed disclosures within regulations time frame. • Analyze credit report and financial scenario, determining appropriate loan product(s). • Determine (price) a profitable loan and communicate fees to ops team. • Submit a complete loan package to processing. • Review Closing Docs and participate in the closing when necessary • Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process. • Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing. • Visit assigned branches in person at least once per month. • Provide Mentor services for assigned branch Loan Offices originating reverse mortgages. • Coordinate, create, track and distribute marketing materials. • Manage client and referral partner databases. • Answer customer inquiries involving rates, products and loan application status to ensure quality customer service. • Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer. Qualifications: • High school diploma or equivalent required. • At least two years of experience in Reverse Mortgage lending or related field. • Active NMLS License. • Able and willing to meet customers outside the branch. • Able and willing to visit assigned branches once per month. • Ability to manage multiple priorities; strong detail orientation and highly organized. • Works with a strong sense of urgency and responsiveness. • Passionate about delivering excellence in customer service. • Demonstrated patience and professionalism when interacting with both internal and external customers. • Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required. • Strong verbal and written communication skills.