• Welcome guests warmly with a friendly demeanor. • Assist in seating guests and providing them with menus. • Get guests settled with water, drinks, bread, etc. • Communicate specials or promotions. • Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies. • Take accurate food and beverage orders from guests and enter them into the POS system. • Make recommendations based on guests’ preferences and dietary restrictions. • Answer any questions regarding the menu, including allergies and special requests. • Coordinate with the kitchen staff to ensure the table’s orders are prepared and delivered on time and together. • Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame. • Check on guests during their meals to ensure satisfaction and address requests/concerns. • Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area. • Provide attentive and personalized service, anticipating guests’ needs. • Handle guest complaints or concerns professionally and bring issues to management when necessary. • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service. • Present bills to guests and handle payment transactions accurately and quickly. • Communicate effectively with team members to facilitate a positive working environment. • Assist colleagues during busy periods or when needed. • Participate in pre-shift meetings and training sessions as required. Useful qualifications: • Previous experience in a restaurant or customer service role is preferred. • Excellent communication and interpersonal skills. • Positive attitude, enjoyment of hospitality industry. • Ability to work in a fast-paced environment while maintaining composure. • Strong multitasking and time management abilities. • Attention to detail, ensuring accurate order-taking and payment processing. • Knowledge of food and beverage menus, including dietary restrictions and allergies. • Basic math skills for handling payments and calculating tips. • Flexibility to work in shifts, including evenings, weekends, and holidays. • Physical stamina to stand, walk, and carry trays for extended periods.