Telecommunications Representative
UR Medicine Thompson Health · thompsonhealth.com
CanandaiguaPart-time
The job in short
Telecom customer service rep.
Clinical
Details
- Found
- 24 d ago · posted 2026-09-29
- Location as listed
- Canandaigua, NY, United States
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Schedule: Per Diem shifts would include days, evenings, overnights, weekends and Holidays
What will you do?
• Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.
• Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.
Key Responsibilities/Competencies
• Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
• Ability to function calmly under stressful situations related to calling a Code on the public address system.
• Ability to be flexible in decision-making and prioritizing assignments.
• Ability to work independently and within a group.
• Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.
Requirements
• High School diploma or equivalent, Associate degree preferred
• Previous operator/switchboard and customer service experience
• Basic computer skills and knowledge of MS products.
Pay Range: $17.83 - $20.00
Starting Pay: Based on experience
Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply.
Customer Service Representative jobs in the United States · All UR Medicine Thompson Health jobs