Schedule: Per Diem (Monday-Friday - days) Main Function: • Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. • Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program. • Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines. • Lives the CARES values and promotes the Thompson Way. Qualifications: • Associates Degree preferred. • 2 to 3 years of previous medical billing or collection experience is required. • Familiarity with collection practices. • Excellent public/patient relations and communication skills. • Skills in using computers, including Excel and Word required. • Skills in using web-based patient financial applications/systems. Pay Range: $19.50 - $23.00 Starting Pay: Based on Experience Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.