ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: • Greet visitors and patients upon their arrival • Check patients in/out • Establish and maintain demographics and insurance information • Verify insurance eligibility • Verify receipt of primary care physician referral for HMO plans • Complete system documentation as it pertains to meaningful use • Collect payments and co-payments for all services • Follow end of day deposit processes • Schedule mutually acceptable appointment times for patients and physicians • Schedule ancillary testing appointments, both internal and external • Notify appropriate department of ancillary testing in order for them to obtain necessary authorizations • Check upcoming schedules to insure that all appointments have authorizations, referrals and outstanding payment amounts • Complete all “tasks” and orders in a timely manner • Scan internal documents accurately into patient’s medical record • Track supplies, including business cards and forms; inform administration when orders need to be placed • Sign for and disburse incoming imaging, equipment and supplies • Demonstrate courteous and helpfulness toward patients and their families • Display flexibility in work schedule dependent on clinic needs • Other duties as assigned • Maintains strictest confidentiality in accordance with HIPAA compliance QUALIFICATIONS Education: High school diploma or equivalent Certification/Licensure: Not required Skills: • Medical Terminology • Basic typing and keyboarding skills • Strong organizational and interpersonal sills • Experience with customer service • Familiarity with computers and other office equipment • Ability to maintain confidentiality of sensitive information • Ability to prioritize responsibilities • Must be able to act calmly and effectively in busy or stressful situations • Knowledge of insurance plans and procedures • Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance. • Must be able to establish and maintain effective working relationships with managers and peers. Physical Requirements: • Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.