Job Summary The Cafeteria Team Member is responsible for preparing, cooking, storing and serving food to patrons of the Cafeteria in a courteous and professional manner. They will follow all safety and sanitation regulations and operate using the appropriate equipment, technique and utensils assuring portion control. They will work within the Department budget for Cafeteria revenue and participate in promotions as needed. Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior. Example of Essential Functions: • Greets customers within 30 seconds of arrival • Smiles, is courteous and says “may I help you and thank you” to all customers • Complaints are managed properly and brought to managers attention • Takes temperatures on food items prior to service and records in appropriate book • Takes corrective action and either: informs manager if food is not up to appropriate standard; reheats food to appropriate temperature or discards if needed • Takes temperatures on refrigerator and freezer and records on appropriate log • Takes corrective action and calls POM if equipment Is not working properly • Uses clean gloves and changes gloves when soiled • Keeps assigned station clean • Sweeps floor, mops floor and empties trash if needed • Uses red sanitizer bucket and appropriate cleaning cloths at each assigned station • Follows all recipes when producing food items • Does not over produce food items, keeps them at appropriate par levels • Starts food preparation at assigned time • FIFO practices are consistently exercised • Rotates and consolidates food product to minimize waste/loss • Follows and understands HACCP guidelines • If assigned to grill position, does “batch cooking” for all grill items at appropriate times and appropriate quantities • Uses proper utensil for food items and puts in correct container • Communicates appropriately and professionally with co-workers • Assists co-workers in all others areas of Cafeteria • Helps when no customers are at assigned station • Willingly takes on extra assignments and station changes Required Knowledge, Skills and Abilities: • Proficiency in the use of computer software including: Microsoft Word, Excel, email and Meditech recommended. • Must be able to read and interpret recipes and temperature devices. • Knowledge of food handling, preparation and safety recommended. • Excellent verbal and oral communication skills in order to effectively interact with patrons of the Cafeteria, managers and co-workers. Minimum Education, Training, and Experience Required: • High school diploma or equivalent preferred. • Requires 1-year previous food service experience. • Must be able to work 5:30am-8:00pm. Patient Contact Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups: _ Performance of job does not require patient contact Physical Demands: Medium Work – Lifting up to 50 pounds on an infrequent basis (less than one lift every three minutes) and/or carrying up to 25 pounds while walking. Pushing or pulling up to 75 pounds infrequently or up to 115 pounds occasionally (no more than once per hour). Ergonomic Risk Factors: Repetition: Repeating the same motion over and over again places stress on the muscles and tendons. The severity of risk depends on how often the action is repeated, the speed of the movement, the required force and muscles involved. Forceful Exertion: The amount of physical effort required to perform a task (such as moving patients) or to maintain control of equipment or tools. The amount of force depends on the type of grip, the weight of an object or person, body posture, the type of activity and the duration of the task. Awkward Posture: Posture is the position your body is in and its effect on the muscle groups that are involved in the physical activity. Awkward postures include repeated or prolonged reaching, twisting, bending, kneeling, squatting, working overhead with your hands or arms, or holding fixed positions Contact Stress: Pressing the body hard on sharp edges can result in placing too much pressure on nerves, tendons, and blood vessels. For example, using the palm of your hand to hit or stick objects can increase risk of musculoskeletal disorders. Working Conditions: • Bloodborne Pathogens Exposure Risk: Category C – NO exposure to blood or body fluids. • Noisy • Moving Machinery • Cleaning Chemicals in use Reporting Relationship: Reports to Manager. Receives oversight from the Lead and Director Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program. Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable. Salary Range $17.51 min - $20.93 max