JOB DUTIES Prepares patients for visits according to approved policies and procedures i.e. reason for visit, history, symptoms, problems, allergies Performs pre-exam testing including auto refraction, OCT testing, A-scans, IOP testing, manual refraction, taking visions, visual fields, and patient dilation Notifies patients of lab and test results. Assists physicians with procedures as requested. Performs tests as ordered by physician. Maintains equipment. Responsible for patient and equipment safety. Communicates and interacts effectively with patients and families, physicians, peers and other health team members to maximize successful patient outcomes. Assists in the facilitation of smooth patient flow. Greets patients and families courteously. Maintains good communication with physicians and co-workers. Assures adequate amounts of medical supplies and medications are available and stocked appropriately. Maintains inventory of drug samples and inventory and rotates stock to make sure oldest is used first. Also, checks expiration dates monthly. Receives prescription refill calls and appropriately sent to the pharmacy under a physician’s direct supervision and are thoroughly documented in the patient record by the end of the business day. Assures documentation in the medical record is complete, including lot numbers for samples. Maintains exam rooms and workstation and ensures cleanliness. Triage patient phone calls. Schedules tests or procedures for patients as appropriate. Maintains medical information and filing and/or scanning. Use of Meditech and/or other EMR systems (MicroMD) Demonstrates knowledge of emergency procedures. Performs other duties as assigned. MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Certified Ophthalmic Assistant preferred Sufficient experience may be substituted for the educational requirement. Must possess great attention to detail. Must be able to accurately type and be efficient with data entry equipment. Must have the ability to apply appropriate rules of grammar, spelling and punctuation. Knowledge of computers is necessary. Must possess the ability to prioritize activities, organize work and problem solve. Communications skills, both verbal and written, must be above average to excellent. Must be able to communicate with public sector by telephone use and in person. Must be able to deal with anxious and angry people. Must be able to communicate with administrative staff, managers, attorneys, physicians, and all hospital staff with due respect and tact. Understanding of confidentiality rules is a must without exception.