LICENSED PRACTICAL NURSE SUMMARY Provides nursing services to the patients and families, assists physicians and mid-level practitioners (providers) with patient care in conformance with the Licensed Practical Nurse Act. To perform all clinical functions in a physician’s office. MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Graduate of a diploma school of nursing approved by State Board of Nurse Examiners. Licensed to practice as a licensed practical nurse in Pennsylvania. Must possess great attention to detail. Must be able to type and be efficient with computers. Must have the ability to apply appropriate rules of grammar, spelling and punctuation. Must possess the ability to prioritize activities, organize work and problem solve. Communications skills both verbal and written must be above average to excellent. Must be able to communicate with public sector by telephone use and in person. Must be able to deal with anxious and angry people. Must be able to communication with Administrative Staff, Managers, Attorneys, Physicians and all hospital staff with due respect and tact. Current BLS Healthcare Provider card. MEDICAL ASSISTANT SUMMARY Provides medical assistant services to the patients and families, assists physicians and mid-level practitioners (providers) with patient care. To perform all clinical functions in a physician’s office. To include but not limited to: Assisting the physician with treatments, obtain specimens from patients and process properly, maintaining medical information and filing/scanning, maintain sample supplies, ordering and maintaining clinical supplies as needed, patient education, obtaining histories and vitals from patients, triage patient calls, prescription refills, call backs for normal or abnormal results as per physician direction, prior authorizations as needed, telephone answering and appointment scheduling as needed. MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Must be a graduate of a medical assistant program with certification Sufficient experience may be substituted for the educational requirement. Must possess great attention to detail. Must be able to accurately type and be efficient with data entry equipment. Must have the ability to apply appropriate rules of grammar, spelling and punctuation. Knowledge of computers is a necessity. Must possess the ability to prioritize activities, organize work and problem solve. Communications skills both verbal and written must be above average to excellent. Must be able to communicate with public sector by telephone use and in person. Must be able to deal with anxious and angry people. Must be able to communication with Administrative Staff, Managers, Attorneys, Physicians and all hospital staff with due respect and tact. Understanding of confidentiality rules is a must without exception. Current BLS Healthcare Provider card.