Overview This position will work at ECPI University’s Charlotte, NC campus Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum. Visit www.ecpi.edu/employment to learn more about how you can help people improve their lives through education. Position Summary The lab assistant provides student support through resolving computer problems, answering students’ questions and facilitating communication with the lab instructor. The Lab Assistant reports to the Campus Director of Academic Affairs. Responsibilities • Assist students with laboratory equipment • Prepares laboratory spaces as needed. This includes set up off equipment and appropriate sanitization of equipment. • Be knowledgeable of CIS lab assignments offered in the ECPI curriculum so as to effectively assist students with questions and issues. • Facilitates communication between remote faculty and campus students • Monitors student attendance in labs and escalates attendance issues to Student Success Coordinator or Campus Director of Academic Affairs. • Assist with academic tutoring of CIS students as needed. • Other responsibilities as assigned Qualifications Experience • 0-1 year experience in relevant CIS area. • Certifications in relevant CIS area a plus. Job Skills • Must possess strong interpersonal, organizational and communication skills. • Must be comfortable providing tutoring services via face-to-face or by using social distancing electronic methods (Zoom, Microsoft Teams). • Must possess necessary technical skill. Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.