• Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary. • Answer guest inquiries over the phone and in-person; providing accurate information. • Inform guests of upcoming promotions, specials, and events. • Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores. • Issue, record and redeem gift certificates, coupons, etc. ... according to company policy. • Balance receipts, count cash, and complete daily shift paperwork. • Manage lane inventory and assists with lane turnover tasks. • Maintain a sanitary, organized, and presentable area. • Communicate with pit crews; operate call buttons, relay information, log calls, check response time. • Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc. • Perform opening and closing duties as required. • Monitor guests for rule violations.