SUBSIDIARY: Joseph J. Peters Institute (JJPI) PROGRAM: Safety & Responsibility Program (SRP) ROLE TYPE: Full-Time JOB OVERVIEW: Joseph J. Peters Institute, a nationally recognized provider serving children, adolescents, and adult survivors of trauma as well as perpetrators of sexual abuse, seeks a Case Manager in the Safety and Responsibility Program. The Case Manager will support outpatient activities; facilitate scheduling of intake appointments for adults and youths; complete chart audits; and collect, evaluate, and disseminate performance data. This position reports to the SRP Operations Manager. RESPONSIBILITIES: • Facilitate tracking of all youth participants being admitted/maintained in SRP and YSRP. • Communicate with stakeholders regarding referral details and collect important participant information. • Evaluate and determine payer information for incoming evaluations. • Schedule evaluation/intake appointments with the participant or appropriate guardian. • Complete intake documentation with all incoming participants in Credible and process post-evaluation documentation. • Under general supervision, coordinate case management activity in the Safety and Responsibility Program. • Assist the supervisor in providing administrative support to clinical staff. • Collect, evaluate, and disseminate court reports and monthly reports to Probation and Court Appointed Representatives. • Assist in developing and implementing new, innovative program strategies. • Collect, evaluate, and disseminate performance data relative to specified quality improvement programs within outpatient clinics. • Generate various reports regarding performance against quality indicators, as appropriate to the individual position. • Participate in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality assurance needs of the agency. • Assist the Adult Outpatient program as needed. • Assist other facility departments as needed. SKILLS: • Ability to meet timelines • Ability to communicate in writing and orally • Good analytical and troubleshooting skills • Understanding of human services systems • Knowledge of resources available to staff and clients that enhance, coordinate, and complement the services provided at JJPI • Working knowledge of Microsoft Office applications, such as PowerPoint and Excel • Preferred: Working knowledge of SPSS • Preferred: Bilingual in English and Spanish EDUCATION: • Bachelor’s degree in a field related to clinical work required EXPERIENCE: • At least two years of experience in a related field, such as public health, public assistance, mental health, social services, case management, etc. PHMC is an Equal Opportunity and E-Verify Employer.