The schedule for this position is Monday - Friday 7:30am - 4:30pm. The selected candidate will be cross trained to provide coverage to other shifts for coverage as needed. Job Summary: Oversees and directs the office functions and duties to ensure an efficient and effective operation of the Clinic. This candidate must possess the ability to provide exceptional customer service to the patient by scheduling appointments, registration, maintaining supplies, filing reports and obtaining insurance authorizations. The ideal candidate will have a desire to be a patient advocate, to keep the patient at the center of their work each day, have a positive outlook, and an understanding of a team approach to daily tasks. Education and Training: • High School graduate or GED, required. Experience: • Two years previous provider office experience, preferred. Skills and Abilities: • Excellent customer service skills. • Familiarity with medical terminology and surgical procedures nomenclature. • Basic insurance knowledge. • Strong verbal and written communication skills, excellent phone etiquette, strong interpersonal skills. • Strong computer skills including Word, Excel, other office systems. Benefits Overview: • Paid Time Off • Medical, Dental and Vision • Flexible Health Spending Account and Dependent Care Spending Account • Retirement - 403(b) with matching contributions • Employee Assistance Program • Tuition Reimbursement • Life Insurance • Employee Wellness Program About TriState Health Learn more about TriState Health here. TriState Health is located in Clarkston, WA, which is nestled within the Lewis Clark Valley. The Lewis Clark Valley is a hidden gem, located at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge. With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley. Our Mission: Your Health Is Our First Priority! Our Vision: We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch. Our Values: Quality. Through teamwork, we strive to continuously improve our quality of care and service. Compassion. We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care. Respect. We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families. Collaboration. We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care. Innovation. We embrace and integrate new ideas and technology to improve our community’s health and wellness.