Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include: • Managing day-to-day branch service operations • Supporting client transactions • Ensuring accurate and timely execution of all frontline banking activities • Coaching and supporting branch teams to meet performance expectations • Implementing process improvements that strengthen service delivery • Monitoring operational controls to reduce risk and maintain compliance Career Specialization Definition The Floating Teller role: • Conducts all credit and debit transactions in compliance with established bank policies and procedures. • Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. • May process night deposits and ATM transactions. • Delivers excellent service to all bank customers. • May refer customers to other bank staff for product sales or problem resolution. • Other duties as assigned. Career Level Definition Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typically include: • Working under moderate supervision. • Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. • Communicates information that requires some explanation or interpretation. Knowledge & Experience • Typically requires 2+ years relevant experience • May require vocational or technical training Physical/Environmental Requirements • Must be able to stand for extended periods of time & lift objects up to 30lbs • May require travel; must have reliable transportation & valid driver's license, if applicable • We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.