Operations & Patient Flow • Daily Workflow: Directing unit traffic to prevent bottlenecks and long wait times. • Bed Management: Coordinating with the ER and ICU to ensure rapid patient placement. • Resource Allocation: Assigning staff based on "patient acuity" (the severity of illness). • Discharge Planning: Meeting with social workers to ensure safe, timely patient exits- with special focus on Length of Stay and documentation improvement to improve the Case Mix Index • • Human Resources & Team Leadership • Staff Scheduling: Managing 24/7 rotations, including call-outs and holiday coverage. • Conflict Resolution: Mediating disputes between medical staff or between staff and families. • Skill Development: Identifying training gaps and organizing "in-service" education sessions. • Performance Tracking: Setting annual goals and conducting formal reviews for nurses and techs. • Quality, Safety, & Compliance • Audit Readiness: Ensuring the unit is always prepared for surprise Joint Commission inspections • Incident Investigation: Reviewing "near misses" or patient falls to create prevention plans. • Infection Control: Monitoring strict adherence to hand-hygiene and sterile procedure protocols. • Patient Experience: Reviewing HCAHPS scores and addressing patient complaints directly. Financial & Strategic Management • Budget Variance: Explaining why the department went over or under budget each month. • Supply Chain: Approving high-cost medical equipment orders and monitoring waste. • Strategic Growth: Helping the Department Chair plan for new service lines or unit expansions. • Labor Costs: Monitoring "overtime" usage and balancing the use of expensive travel nurses. Required Skills & Qualifications • Education: Bachelor's degree in Healthcare Administration , Masters preferred • Experience: Typically 3–5 years of clinical experience, often in a hospital or leadership role. • Certifications: Valuable credentials include Certified Clinical Manager (CCM) or Certified Healthcare Facility Manager (CHFM)- preferred • Technical Proficiency: Expert knowledge of Electronic Health Records (EHR) and healthcare management software. Salary : $ 135,000 #WyckoffHP