Position Summary We are seeking a dependable, alert, and compassionate Security Officer to join our Brook Lane Safety & Security team. In this role, you will help protect our patients, staff, visitors, and property while supporting a safe and welcoming environment on our Hagerstown campus. This is a hands-on, highly visible position that requires professionalism, quick thinking, and strong interpersonal skills. What You’ll Do • Maintain a visible presence throughout inpatient units, public areas, and entry points. • Monitor facility entrances in person or via video surveillance, ensuring proper credentials for all visitors and staff. • Inspect and secure patient belongings during admission and return them upon discharge. • Respond to emergencies, alarms, and disruptive situations with professionalism and calm. • Assist clinical staff with patient escalation incidents, including therapeutic restraint when necessary. • Operate and monitor security systems, including alarms and access control. • Document shift activities and prepare incident reports as needed. • Escort visitors, oversee family visitation sessions, and provide patient transport to other hospital areas. • Participate in fire drills, emergency preparedness, and safety training. What We’re Looking For • Education: High school diploma or equivalent required; associate degree in related field preferred. • Experience: Previous safety/security work—especially in healthcare or long-term care—preferred. • Skills: • Strong customer service and conflict de-escalation skills. • Ability to remain calm under pressure and respond quickly to safety concerns. • Requirements: • At least 21 years of age. • Valid driver’s license with clean driving record (no moving violations in past 3 years preferred). • Ability to meet physical demands, including standing/walking for long periods, climbing stairs, and lifting over 50 lbs. Why Join Us At Brook Lane, you’ll be part of a dedicated team working to make a real difference in people’s lives. You’ll enjoy: • Competitive pay and benefits. • A mission-driven culture focused on compassion, respect, and excellence. • Opportunities for ongoing training and professional growth. Caring for our Team We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: • Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date. • Life Insurance & Disability Coverage Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind. • Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance. • 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals. • Education Assistance & Tuition Reimbursement Support for your continued learning and career growth. • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses. • Shift Differential Pay Team members working off shifts may be eligible for additional pay. Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.